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Module 5: PCV

 

Special Educational Needs (SEN) and Managing Unsupervised Transport (MUT)

 

Aim:

For Drivers to have an understanding as well as be aware of and Special Education Needs (SEN) along with disabilities and how they can best be assisted.

To have an awareness of Managing Unsupervised Transport.

Duration:

   7 Hours

Main Topics:

 

  • Awareness of Passengers with Special Educational Needs (SEN) and Disabilities

  • Managing Unsupervised Transport (MUT)

Content:
  • Definition & Legal History
  • Professional Etiquette & Political Correctness
  • General Assumptions
  • Assisting People with SEN
  • Approaching Stops
  • Bus Passes
  • Risk Awareness
  • Small Incident
  • Serious Incident

  • Evacuation Procedures

  • Dealing with Young People
  • Cause of Confrontation
  • Perceptions of Behaviour

  • Factors Influencing

Maximum Candidates:

 20 Per Trainer

 

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